Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Response Guarantee

  • Each ticket that you post to our client help Department will be responded to in approximately 60 minutes. The general inquiries shall be resolved right away. Yet, if the assistance request you have sent us calls for assistance from a qualified technician, we will forward the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Qualified Client Help And Support Service

  • Our customer assistance crew is going to be working for you day–and–night to to reply to all help demand tickets that you send. We offer client help and support for the software that are installed in advance on your hosting server. These include our custom designed Web Site Control Panel, the preferred OS along with the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Web Site Control Panel that is included free–of–charge with the virtual server, you will discover an educational Help section, consisting of everything you need to be aware of when organizing your sites and applications. We have included a wide array of how to articles and video guides that illustrate the primary site managing tasks in an easy to read manner.