Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is educated to quickly attend to all of our Linux web hosting clients’ requests and guidance requests. Through our ticketing system, it will be possible to fill in your request and a support crew fellow member will likely return to you within max 1 hour. Realistically, practice proves that the normal response time is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime needed. Our staff of professionals is going to be on the web for you 24x7x365 to answer to all of your problems and to fix any concern you will probably have. You can submit a help and support ticket from your Web Site Control Panel or send us an e–mail any time. Moreover, on working days, you can easily phone us or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Zona3net’s Control Panel offers a thorough know–how base which is integrated into all parts. In each area, you will find a Help button that will load for you a list of step–by–step guides on how to employ a particular feature or conduct a specific action. Additionally, we have crafted educational video tutorials so that you could get a better idea of the Control Panel’s interface.