Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Web Hosting Control Panel you will find a detailed Help Center section featuring plenty of help articles and commonly asked questions. They are contributed by our support team of professional technicians. Just fill in your question and our intelligent software will give you the most appropriate answer.

  • Top quality support service

  • Instructional Videos

  • For those of you who prefer to find out how to settle a typically encountered issue by watching an instructional video, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the how–to videos are brief and simple to comprehend. They offer you step–by–step presentations of various site management actions.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 help desk service and a sixty–minute ticket response guarantee. Our accomplished tech support engineers will be available to you 24/7 to answer your queries and to solve any problem that you might possibly face. Just send a ticket from the Help Center section and we will reply to you extremely quickly.