Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is educated to efficiently deal with all Linux shared hosting packages customers’ inquiries and support inquiries. Via our ticketing system, you’ll be able to share your issue and a support crew representative will get back to you within maximum 1 hour. Actually, practice has proved that the regular response period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever required. Our crew of consultants will undoubtedly be on–line for you 24x7x365 to respond to all your enquiries and to correct any problem that you may have. You can easily open a customer assistance ticket from the Zona3net Web Hosting Control Panel or drop an email anytime. Moreover, on working days, you can phone us or make use of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated a thorough information base into the Control Panel which enables you to obtain effective step by step information anytime. Each part of the Control Panel possesses its own contextual help area offering a variety of how–to posts. We have also organized educational videos to present you with a greater idea of how to perform any presented process.