Help and support Channels

  • Video Tutorials
  • Video Training

  • Learn easily the guidelines on how to modify a document or move a database from our line of step by step video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • We will offer you an intuitive Frequently Answered Questions section where you can discover answers to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • The tech support team is on shift 24x7x365 to respond to all of your concerns. You will get a solution in maximum 1–hour after the ticket application.

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Forms of Guidance

  • Shared Hosting Support
  • Cloud Web Hosting Support

  • If you have troubles using our cloud web hosting service services or would like more resources for your web pages, just let us know and we’ll give you the best ideas.

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  • VPS Hosting Support
  • VPS Servers Help And Support

  • In case you run into difficulties managing your SolusVM administration interface, or with any of the free web applications the VPS has been pre–configured with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Guidance

  • You want to modify the set–up of your dedicated server? We are online 24 hours to provide assistance to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • If you have any difficulties with your semi-dedicated server or need assistance with a specific challenge, don't wait to make contact with our professional team of customer support engineers. They are on hand 24/6, happy to assist you.
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